Folding Electric Bike Charging The way we commute and explore our surroundings has been completely...
Is there a test ride option for these e-bikes?
Absolutely! To ensure utmost customer satisfaction, we offer a test drive facility at our office or a nearby location. If you’re interested in trying out our e-bikes, kindly fill out the contact form and choose ‘request test ride’ as your subject. We'll be delighted to arrange a test ride for you.
How to compare the different e-bike models?
The ideal e-bike model for your requirements relies on factors such as your budget, height, and weight. Our pro versions offer more advanced features and are priced higher accordingly.
The aluminum alloy bikes are suitable for individuals with a height range of 155 to 195 cm and a maximum weight of 120 kg. On the other hand, the carbon fiber bikes are designed for people within the height range of 155 to 195 cm and a maximum weight of 100 kg.
For long-distance rides, both carbon pro and aluminum alloy e-bikes are excellent choices. However, if you prefer a smoother and easier ride due to their lightweight frame, the carbon fiber regular and pro versions are the best options.
Regarding pricing, each version falls within a separate price range. The aluminum alloy folding e-bikes are available starting from 1.795 euros and go up to 1.995 euros. Conversely, the carbon fiber folding e-bikes start at 2.195 euros and range up to 2.495 euros.
What are the options for shipping and assembling?
We offer FREE shipping throughout the European Union by choosing the self-assembly option. We will deliver the box right to your doorstep, along with a manual, and also provide video instructions on our YouTube channel.
For self-pick-up, we offer two choices based on your preferences. You can either pick up the box as it is, or if you prefer, we can assemble the bike for you for an additional cost of 65 euros.
When placing your order, you have the flexibility to select your personal preferences to tailor the experience according to your needs.
How can I get the required spare parts?
Every e-bike includes a 1-2 year warranty, and within this period, we will send the required spare parts free of charge. To initiate the process, simply get in touch with us and provide your details. Please refrain from sending any bike parts back to us before contacting our customer service.
Furthermore, if you prefer, you can bring your e-bike to our office, and we will be more than happy to assemble the parts for you. However, we kindly request you to contact us first to schedule an appointment before visiting our office.
Even after the warranty period, you can always visit our shop for any spare parts you may need. We offer appropriate spare parts at affordable rates to ensure you have a seamless experience with your e-bike.
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